Privacy Policy

1. Introduction

Porterville Artificial Turf Installation ("we," "us," or "our") operates the website at portervilleartificialturf.com. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to that information. By using our website or contacting us for services, you agree to the practices described in this policy.

If you have questions about this policy, please contact us at contact@portervilleartificialturf.com.

2. Information We Collect

Information You Provide

When you fill out a contact or estimate request form on our website, we may collect your name, phone number, email address, street address or general location, and any details you include in your message about your project. We collect this information solely to respond to your inquiry and provide the service you are requesting.

Information Collected Automatically

When you visit our website, our hosting provider and analytics tools may automatically collect certain technical information, including your IP address, browser type, device type, operating system, pages visited, time spent on pages, and referring URL. This information is collected in aggregate and is used to understand how visitors use our site so we can improve it.

Cookies

Our website may use cookies - small text files placed on your device - to improve your browsing experience and to help us understand site traffic patterns. You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our site may not function as intended.

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests, questions, and service inquiries.
• Schedule appointments and on-site consultations.
• Communicate project details and follow-up information.
• Improve our website content and user experience.
• Comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share it only in the following limited circumstances:

• Service providers: We may share information with trusted third-party tools (such as our contact form provider or website host) that help us operate our business. These providers are permitted to use your information only to perform services on our behalf.
• Legal requirements: We may disclose information if required to do so by law or in response to valid requests from public authorities.
• Business transfers: If our business is acquired or merged with another company, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information you submit through our forms for as long as necessary to fulfill the purpose for which it was collected - typically to respond to your inquiry and complete any related service work. We do not retain personal information indefinitely. When information is no longer needed, we delete or anonymize it in a manner appropriate to its sensitivity.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Opt out of any marketing communications we may send.

To exercise any of these rights, please contact us at contact@portervilleartificialturf.com. We will respond to your request within a reasonable time.

7. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected about you, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To make a request under CCPA, contact us using the information below.

8. Security

We take reasonable technical and organizational precautions to protect the personal information we hold from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any third-party site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we update it, we will revise the effective date at the top of the page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: